Returns & Refunds

Returns & Refunds

Our Policy

We want you to love your Tirfas piece. If something is not right, we are here to help.

Return Window

You have 14 days from the date of delivery to request a return.

Eligibility

  • Items must be unworn, unwashed, and in original condition
  • Tags must still be attached
  • Items marked as Final Sale are not eligible for return

How to Request a Return

Email us at support@tirfas.com with your order number and the reason for your return. We will send you return instructions within 48 hours.

Refunds

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds are issued to your original payment method.

Exchanges

We currently do not offer direct exchanges. Please return your item and place a new order for the size or style you want.

Return Shipping Costs

Return shipping costs are the responsibility of the buyer unless the item arrived damaged or incorrect.
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Our Story

Where the road ends and the mountains begin — this is where Tirfas was born.

Amazigh woman weaving in the Atlas
The Origin

Born in the Atlas

High in the mountains of Morocco, beyond the reach of the road, live the Amazigh — the indigenous people of North Africa. For more than three thousand years, they have called these peaks home.

The night sky here is so clear that the Amazigh have a word for the light the moon leaves on the sand: Tirfas. We took that name, and that light, with us.

"We did not invent these symbols. We were entrusted with them."
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The Craft

The hands behind the cloth

For generations, the women of these mountains have woven the same motifs into wool and thread — not for decoration, but as a language. A diamond for protection. A zigzag for water. A star for the path home.

Each pattern is passed from grandmother to granddaughter, never written down, only remembered. The hands change. The knowledge does not.

Amazigh woman weaving
A Living Language

Symbols, not decoration

Every Amazigh motif carries meaning. When you wear Tirfas, you don\'t wear a pattern — you wear a sentence three thousand years in the making.

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Protection

The diamond — a guardian\'s eye, woven to watch over the wearer.

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Water & Life

The zigzag — the flow of rivers through the mountains, the source of all life.

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The Path Home

The eight-pointed star — direction, belonging, the way back to one\'s roots.

Amazigh artisan
The Makers

Made by hand, never by machine

Beyond carpets and cloth, the Amazigh have always been masters of craft — leather, silver, pottery, and textile. Tirfas works hand in hand with these artisans, in small Moroccan ateliers.

A single Tirfas jacket can take up to fourteen days. Every motif is placed by a human hand. Every imperfection is a signature, not a flaw. When a design is gone, it is gone.

3000+
Years of Heritage
14
Days per Piece
100%
Handmade in Morocco
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Made to Last
From the Atlas to the World

Wear the Culture

You don\'t just wear a Tirfas jacket. You wear three thousand years of someone\'s story.

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